Assistance
Our mission at Fusion Federation is to provide you with an enjoyable online shopping experience. If you are not satisfied or have any questions concerning your online experience at FusionFederation.com please email us at customerservice@fusionfederation.com we will get back to you promptly.
Changes or Cancellations
If you wish to cancel or modify your order, please send an email as soon as possible to assistance@fusionfederation.com . We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, please refer to our return instructions online.
How to Contact us
If you would like to contact us for any reason regarding any issues, please via email assistance@fusionfederation.com or write to us at the following address:
Fusion Federation
3869A Steele Street
Denver, CO 80205
ATTN: Legal Department
Shipping Rates
Shipping rates varies and is calculated through USPS.
International Shipping
Yes, we do! Our international friends are most definitely welcome! Simply add your items to the bag and the estimate shipping calculator will give you the shipping rates. The shipping rates displayed are calculated based upon USPS standard fees and the total weight of the item(s) you are purchasing. The shipping rates are in US dollars.
Please note that delays in customs are becoming increasingly common. Packages may take an unusually long amount of time to get to international destinations, and unfortunately we cannot be responsible for this type of delay. Additionally, you may be responsible for import taxes or other customs fees for your package. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials.
Pricing
Prices displayed on the Fusion Federation website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.
Payment Types
Fusion Federation accepts the following payments online:
Visa
Master Card
American Express
Paypal
The transaction will be charged to your credit card only after we have verified your card details, received credit authorization and confirmed stock availability, and your order is ready to ship.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.
